logo


A Unified Solution For All Electronic Gaming Assets

TAPPsystem is created for and by the people in the gaming industry. A certified1 unified solution, it is a central gaming management system for all electronic gaming assets including slot machines, roulette games and baccarat games.


From workspace planning, real-time monitoring of asset status, membership management to stacker accounting and customised reports2, it offers you a full range of capabilities and functionalities that meet and exceeds your operational needs.


1 TAPPsystem has obtained Compliance Certification from BMM Testlabs against Gambling Regulatory Unit of Singapore (GRU) guidelines for managing Slot Machines only.


2 Available in 2022

SAFE

Integrity of gaming data is the design principle focus of TAPPsystem , giving a piece of mind to both the operator and the regulatory authority.

TAPPsystem is designed with encryption built into all aspects of communication, from network to data stored in databases.

      Encrypted data communications between all TAPPsystem modules
      Database encryption at field level
      Built-in checksum to ensure row data integrity and continuity
safe

SECURE

Gaming workspaces have one of the most complex and demanding security environments. To safeguard your business and assets, you need the right technologies, processes and structures.

TAPPsystem comes with a variety of security features that ensure both you and your players are well protected. It includes:

      Only registered devices are allowed to access TAPPsystem modules
      Role-based staff access levels
      Instant revocation of devices or users as soon as security threat is detected
      Administrator-override feature that enhances functionality at the field level to ensure proper segregation of duties on operation level
secure

SIMPLE

TAPPsystem is designed to simplify your operational workflow. Intuitive and easy to use, our front-end modules emphasize on touch interface to enhance productivity and flexibility. These include:

      TAPPlauncher – a multiple form factor application using Workspace that offers you the versatility to design your gaming floor space with easily identifiable asset icons using drag and drop feature. Workspaces can be assigned independently to individual staff
      TELLER – a plug-in inside TAPPlauncher frees your cashiers from being tied to a single device for cashiering duties. Interaction and visibility of assets is controlled by TAPPlauncher’s Workspace
      TAPPreport3 – a reporting tool with static certified reports
      TAPPadmin – a dashboard platform for you to manage and monitor your assets and employees efficiently
      TAPPstackacc 4 app that improves accuracy and efficiency in cash and ticket counting tasks with optional connection to accessories such as value counter
      TAPPcustomreport 4 – an enhanced reporting tool that allows customisable calculated fields for individual reports

3 Customisation is currently not available in Singapore market

4 An auxiliary application tool not certified by BMM Testlabs

simple

SOPHISTICATED

TAPPsystem provides not just the basic functionalities to run your gaming business. Its many intuitive features provide you with value added services to your players and operator, thereby ensuring high retention and loyalty among top players. These include:

      Member validated game play
      Asset reservation for VIP guests
      Real-time event monitoring with user-selectable tickers
      eWallet5
      Flexible member campaign management system5

5 Currently not available in Singapore market

sophisticated

SAVINGS

Aligning with the current practice in leading markets, TAPPLUCK introduces an in-trend pricing model to the Asian gaming industry for the first time: subscription-based licensing model.

Rather than spending a hefty capital expenditure on your hardware and software6, you only need to pay as you use. Usage-based subscription model increases your time-to-market and offers you full access to the most updated versions of the software. This agile model also lends you the flexibility and ability to scale – both up or down – without worrying about additional capital expenditure or asset disposal.

With our subscription-based licensing pricing model, you will have minimal upfront risk, zero capital outlay6 and zero hardware replacement cost6. It is also highly affordable and offers cost predictability.

6 excluding server hardware & software and network components

savings

SEAMLESS

TAPPsystem is optimised to work seamlessly with other gaming assets in the market. Be it hardware or software, we ensure that integration is always achieved securely and reliably.

Additionally, we take pride in building an after-sales service team, which is always ready to integrate our solution with your existing assets. With us, you can be assured that the process will be smooth, with minimal interruption to your business operation.

seamless